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Hosting Terms

Disk Space
The more disk space you have the more files, pages, emails, and more everything your account will be able to store on our server.
Bandwidth
Bandwidth can be best described as gas for a car. If your website runs out of bandwidth nobody will be able to visit it. 1GB of bandwidth is equal to over 100,000 hits. The average account with us uses less than 2 GB of bandwidth a month. Your bandwidth number used will reset back to zero on the first of every month.
Domains Allowed
The Baby and Swamp hosting plans allow for unlimited domains to be hosted on just one single account.
Pricing
All of our hosting plans come with the option to pay monthly. With some plans, the price will decrease depending on how long of a billing cycle that is selected at checkout. The price will never increase as long as you keep your account with us.
Payment
We take Visa, Mastercard, Discover, American Express, Paypal, Checks, and Money Orders.
SiteBuilder
Our SiteBuilder website designer is so easy to use an eight year old could create a complete website in less then thirty minutes!
Support
We provide 24 hours a day, 7 days a week, and 365 days a year phone and chat support as well as provide an e-mail based trouble ticket system that you can use to get higher level support.
Backups
Our control panel gives you to option to make an 'instant' backup of your entire cPanel account. It will archive your account and provide you with a link to download the backup. You can then use this backup file to restore your account on our servers if need be.
This backup gets everything associated with your account: e-mail accounts (including the passwords and messages still on the system), FTP accounts, add-on/sub/parked domains, databases, mailing lists, EVERYTHING that is setup with the account.
No Contracts
We have no contracts and no hidden fees! You are free to cancel your web hosting at any time without cancellation fees.
Uptime Guarantee
We guarantee that your site will be up 99.9% of the time we host it. This guarantee includes both network and server failures. If your site isn't up 99.9% in any one month we will issue a full refund for the month.
Money Back
We guarantee that if for any reason during your first month with us you decide to cancel we will issue a full refund within 24 hours.
Instant Setup
All accounts have FREE setup, and will be created automatically in 15 minutes or less. The only plan that has any setup fee whatsoever is if you select the monthly billing cycle on the Hatchling plan. Every other plan has $0 set up whether you choose to pay montly or three years in advance.
Subdomains
A normal domain name looks like www.domain.com a sub domain looks like sub.domain.com For example forums.infiniteinternetsolutions.com is a sub domain name of our site www.infiniteinternetsolutions.com
FTP Accounts
FTP stands for File Transfer Protocol. Having multiple FTP accounts will allow you to give friends and employees their own FTP account. This will allow you to give them as little or as much access to your website as you choose.
Anonymous FTP
Anonymous ftp allows the public to upload, download, or view files in a specified directory. (no login required)
MySQL
MySQL is the world's most popular open source database. Many forums and other database driven programs require MySQL to run. We use version 4.1.21 at this time.
CGI
CGI stands for Common Gateway Interface. CGI is one method by which a web server can obtain data from (or send data to) databases, documents, and other programs, and present that data to viewers via the web.
More simply, a CGI script is a program intended to be run on the web. A CGI program can be written in any programming language, but Perl is one of the most popular. On our servers you will get a cgi-bin directory that your scripts should normally be uploaded to, however your CGI scripts will work both inside and outside of this directory.
PHP
PHP is a server side HTML embedded scripting language. All accounts come with support for version 4.4.4 and 5.2.0
Ruby On Rails
What is Ruby on Rails?
Ruby On Rails is an open-source web framework that's built for productivity.
Below are some of the gems we have installed with our setup.
rake
actionmailer
actionpack
actionwebservice
activerecord
activesupport
gnuplot
mongrel
mysql
tidy
xml-simple
payment
BlueCloth
feedtools
htmltools
OpenSSH
We allow you to use the OpenSSH Protocol (using Jailed Shell) on all of our Shared servers to make it easier to develop and debug your files with such text editors as vim and nano. To request OpenSSH access, please E-Mail support with a copy of your photo ID. (No Daemons or Background processes allowed.)
Perl
Perl is one of the most common CGI scripting languages used today. We have version 5.8.7 currently installed on our servers.
ASP
We support Chilisoft ASP. Active server pages is an open , compile-free application environment that combines scripting, HTML, customer server components, and robust database publishing to create dynamic web based applications. If you require asp email us immediately after signing up.
Python
Python is a programming/scripting language that can be used on many different computers and operating systems.
SSI
Server Side includes, refers to Perl based HTML commands that direct a server to generate on-the-fly contact for web pages.
Cron
Crontab is a process in Unix systems that uses a Daemon called cron to execute commands for the user at a certain time.
FrontPage
We support all version of Microsoft FrontPage. Frontpage is a website creation tool that can be used to both create and upload your site when FP extensions are installed.
Curl
Curl is a command line tool for transferring files with url syntax.
GD
GD is an ANSI library dynamic creation of images. GD creates PNG and JPEG images, among other formats. We stay up to date with the latest GD version.
ImageMagick
ImageMagick is a robust collection of tools and libraries to read,
write, and manipulate an image in many formats. We stay up to date on the latest version.
Streaming
We support Windows Media, Quicktime, and Real Media player allowing you to run streaming audio and video.
Module
Need a special module for your program to work? We will install it free of charge within 24 hours.
POP3 Accounts
This is the number of POP accounts you get. POP accounts are used to send and receive emails through programs such as Outlook Express or Eudora.
Web Mail
We include squirrel, horde, and round cube with all our hosting packages . Web mail allows you to send and receive emails online by going to yoursite.com/webmail
alias
Mail box aliases will allow you to setup multiple email addresses to go to a single mail box.
Auto Responders
You can setup your email addresses so when they receive mail they will automatically reply back with your message.
Mailing Lists
Have a group of people you regularly mail? Add them to a mailing list so you can email them faster and easier.
Catch All E-mail Address
A catch all email address will receive all emails delivered to non existent email addresses.
If you would like this feature enabled, please e-mail support.
Spam Assassin
If you enable Spam Assasin it will block most spam from reaching your e-mail.
Mail Forward
You can setup a mail forwarder. Doing this will forward all your mail to any email address you wish.
IMAP
We support Internet Message Access Protocol. "IMAP permits a "client" email program to access remote message stores as if they were local."
SMTP
We allow you to use our servers to send outgoing mail.
cPanel
cPanel will be your hosting control panel. cPanel allows you to monitor the amount of bandwidth used, space used, create e-mail addresses, sub domains, MySql databases, and much more instantly!
Fantastico
Fantastico DeLuxe will allow you and your customers to install over 50 scripts instantly. To use fantastico you or your client will just login to their control panel click fantastico, and then click one of the 50+ scripts to be installed.
Soholaunch
What is Soholaunch Pro?
Soholaunch Pro Edition is website creation software made for people of all experience levels.
Hotlink Protection
Hotlinking is when another site is linking to your images or files.
Hotlink protection will stop them from stealing your bandwidth.
IP Deny Manager
IP deny manager allows you to block whoever you want from being able to visit your site.
Custom Error Pages
Allows you to make a custom error page for anyone who visits a not existant page of your site.
Instant Blogs
The below blogs (journals) can be installed.
PHP Nuke
With a click of the mouse you have the ability to create a php nuke site.
Instant Forum
You are welcome to install any forum you want with us. You will even be able to install phpbb, Invision, and Yabbse instantly using our control panel.
Instant Guestbook
A guestbook that allows your friends to sign and leave messages.
Instant Counter
Put a hit counter on your site instantly.
Instant Formmail
Formmail is a form that will email you all the info when filled out.
Redirect URL
Lets you redirect pages of your site to any url you want.
File Manager
You can upload your files directly from our control panel via the File Manager. You can get to this by logging into your cPanel account and clicking the File Manager icon.
Password Protected Directories
Password protect a directory and nobody can view its contents without a password.
phpMyAdmin
All accounts come with phpMyAdmin preinstalled. PhpMyAdmin allows for easy management of your databases.
AWStats
1) No more waiting 24 hours for your stats to update. You can update them real time at the click of a button!
2) Get the most accurate Unique Visitors and Click Paths information in the industry.
3) See where your traffic is coming from - search engines, banner ads, referrals, email campaigns and more
4) Analyze downloads, bandwidth usage, errors, and much more that is only possible with software-based web analytics.
Webalizer
Webalizer displays in depth traffic statistics for your site.
Raw Logs
You will have access to download your sites raw logs.
Referrer Log
The referrer log will tell you what sites your traffic is coming from.
Error Log
The error log will tell you if anyone is getting errors and where.
Self assigned Shared SSL
We will provide your site with a self assigned shared SSL. SSL encrypts confidential data such as credit card numbers and passwords. Either a shared SSL or a private SSL is required when taking credit cards off your site.
Private SSL
SSL encrypts confidential data such as credit card numbers and passwords. Either a shared SSL or a private SSL is required when taking credit cards off your site. Private SSL certificates require a dedicated IP address at $2/month. We can install a private SSL certificate you may already have for a $10 install fee. You can purchase a private SSL CRT from us for $75 per year including installation.(Recommended)
Agora
Agora is another of the fully featured shopping cart we provide, and can be installed with a click of the mouse.
osCommerce
osCommerce is yet another of the shopping carts we provide that can be installed with a click of the mouse. "osCommerce allows store owners to setup, run, and maintain their online store fronts with minimum effort and with absolutely no costs or license fees involved" You can read more at their homepage located at www.oscommerce.com.
Zen Cart
Zen Cart is another of the shopping carts we provide that can be installed with a click of the mouse. "Zen Cart? will deliver the ultimate online shopping experience to your customers. Navigating through your merchandise offerings is a breeze with Zen Cart?, the program provides several "Spotlight" lists in addition to the traditional category to product links."
Cube Cart
Cube cart is another shopping cart that is free to use and can be installed instantly using our control panel.




 

Infinite iNternet Solutions
PO Box 51161
Knoxville, TN 37923


P: 612.216.4251

Email: jim@infiniteinternetsolutions.com

Copyright 2007 by Infinite iNternet Solutions. All Rights Reserved.


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